Privacy Policy
A Legal Disclaimer
Cleaning Collective (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website.
Information We Collect
When you submit a quote request or contact form on our website, we may collect your full name, your email address and/or phone number, the suburb or location of the property to be cleaned, and details of the services you are enquiring about. We do not request or store payment details, credit card information, or sensitive personal data through this website.
How We Collect Information From You
We collect personal information directly from you when you fill out a contact form or request a quote via our website, or when you communicate with us by email or phone. This information is stored securely through Wix’s form management and email systems.
How We Store and Protect Your Information
Your personal information is stored securely within Wix’s systems and is only accessible to authorised Cleaning Collective staff. We take reasonable steps to protect your information from misuse, loss, and unauthorised access, modification, or disclosure.
Disclosure of Information
We will not share your personal information with third parties except where required by law, or where it is necessary to deliver our services, such as when we need to communicate with subcontractors for a scheduled service. We do not sell or rent your personal information to any third parties.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve your browsing experience and to analyse website performance. You can disable cookies through your browser settings, however this may affect the functionality of certain features on our website.